Healthcare · A regional healthcare provider
Building a HIPAA-compliant patient portal from the ground up
Designed and shipped a patient-facing portal with scheduling, records access, and secure messaging.
Illustrative example reflecting the type of engagement we take on — anonymized, not attributed to a specific named client.
The engagement
The client needed a patient-facing portal built from scratch — scheduling, records access, and secure messaging — without compromising HIPAA compliance. We designed the architecture around strict access controls and audit logging from day one, then delivered the portal in phases so the care team could start using core features before the full scope was complete.
Results
- Patient sign-ups
- +34%
- Support tickets
- -28%
Services involved
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